Contact us

Address

Flat B, 18/F, Silverlight Tower, 68 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong

Please feel free to contact us if you have any problem.

Customer service hours: Monday to Saturday

US time: 20:00-12:00

Australian time: 08:00-24:00

UK time: 00:00-16:00

Whatsapp

+86 18530902985

Email

a759822739@gmail.com

Get In Touch

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    Frequently Asked Questions

    My order hasn't arrived yet. Where is it?

    Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.

    Do you deliver on public holidays?

    Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.

    Do you deliver to my postcode?

    Track the status of your order:a Woodmart marketplace provides the ability to track the status of an order by tracking number.

    Is next-day delivery available on all orders?

    Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.

    Do I need to be there to sign for delivery?

    Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.